Brasserie At DeGruchy
New St, St Helier, Jersey JE2 4WF
Rating: 4.4 ★ (121 ratings)
Details
Brasserie At DeGruchy offers a delightful and historic culinary escape within the renowned De Gruchy department store. This relaxed, 90-seat venue exudes a warm, inviting, and cozy atmosphere, with comfortable seating that encourages guests to linger and soak in the elegant surroundings. Located on the ground floor, the brasserie provides a charming setting to enjoy a meal while experiencing the bustling energy of the town center.
The Brasserie At DeGruchy presents a diverse menu that beautifully blends traditional and contemporary brasserie-style dining, focusing on exquisite dishes and local flavours. Guests can enjoy a wide array of options throughout the day, from hearty breakfast classics and light lunches to delicious toasties, sandwiches, baked potatoes, and soups. A particular highlight is their exceptional afternoon tea, featuring delicate sandwiches, handcrafted cakes, warm scones with clotted cream and jam, complemented by an excellent selection of coffees and fine teas. Daily local specials and the option to enjoy an Illy Coffee or a glass of Prosecco further enhance the dining experience.
This charming restaurant is ideally suited for a variety of occasions and diners. It's a perfect spot for tourists seeking to immerse themselves in local flavours, whether for a quick coffee break or a leisurely meal. Shoppers will find it an excellent haven to relax and refuel, while its comfortable and relaxed setting makes it a great choice for meeting friends, enjoying a quiet moment, or even celebrating special occasions like birthdays. The attentive staff ensures a welcoming and well-cared-for experience for every guest.
Location
Opening Hours
Monday: 9:00 AM – 5:30 PM | Tuesday: 9:30 AM – 5:30 PM | Wednesday: 9:00 AM – 5:30 PM | Thursday: 9:00 AM – 5:30 PM | Friday: 9:00 AM – 5:30 PM | Saturday: 9:00 AM – 5:30 PM | Sunday: Closed
Contact
+44 1534 818738
Comments
When it came time to pay, they had only removed half the value of the fish and chips, claiming my mother had eaten half of it. This was not the case, as most of it was inedible, and she had barely taken a few bites. I raised my concerns with the manager, but she insisted my mother had eaten half, which I strongly disagreed with. I explained that I was willing to pay for food that was satisfactory, but she dismissed my concerns, saying I just didn’t want to pay for what I had eaten. I acknowledged that my thicker cut of fish was less dry, but that didn’t excuse the poor quality of my mother’s meal.
The situation escalated when she told me to get my card for a refund and said, "just don’t come back." I was shocked by her attitude. When I retrieved my mother’s card, she apologized for her earlier comments, attributing her behavior to a stressful day with a new system. However, her apology felt insincere after accusing me of trying to avoid paying for food I hadn’t enjoyed.
As a tourist, I am taken aback by the attitude of the manager in a restaurant located in such a historic department store in St. Helier. This experience was disappointing, especially given the reputation of the place.