The Norfolk Hotel

61 La Colomberie, Saint-Helier, Jersey JE2 4QA

Rating: 4.3 ★ (416 ratings)

Details

Nestled in the heart of St. Helier on Jersey's picturesque south coast, The Norfolk Hotel offers a friendly, family-owned atmosphere, providing a comfortable and traditional base for exploring the island. Guests will find themselves ideally situated within a short walk of St. Helier's bustling town centre, offering numerous shops, restaurants, and cafes. The beautiful Howard Davis Park is just a five-minute stroll away, and the sandy shores of Havre des Pas beach are also within easy reach. Its central location makes it convenient for accessing local attractions and experiencing Jersey's vibrant culture.

The hotel boasts a range of amenities designed for a relaxing and enjoyable stay. Guests can take a refreshing dip in the seasonal outdoor swimming pool or unwind on the sun terrace. Dining options include an on-site restaurant serving breakfast and evening meals, often featuring local produce, and a lounge bar that offers live entertainment during the summer months. For leisure, there's a games room equipped with a pool table and table tennis. All 197 non-smoking rooms are serviced daily and feature en-suite bathrooms, flat-screen TVs, hairdryers, and tea and coffee making facilities, with breakfast included as standard. Free Wi-Fi and complimentary on-site parking are also available.

The Norfolk Hotel is particularly well-suited for families, offering family rooms and a range of family-friendly services including kids' meals. Its welcoming atmosphere and dedicated games room further enhance its appeal for those traveling with children. Beyond families, its central location and comprehensive facilities make it an excellent choice for any traveler seeking good value and a convenient hub from which to discover the charming island of Jersey.

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Location

Opening Hours

Monday: Open 24 hours | Tuesday: Open 24 hours | Wednesday: Open 24 hours | Thursday: Open 24 hours | Friday: Open 24 hours | Saturday: 12:00 AM – 11:59 PM | Sunday: Open 24 hours

Contact

+44 1534 724096 | https://www.norfolkhoteljersey.co.uk/

Comments

Sharon Mayes
24 Jul 2026
5.0 ★
The hotel was so lovely and clean. Everything was perfect. The staff couldn't do enough for you. They were very helpful and friendly
The pool area was great, plenty of room and the pool was clean.
Breakfast was lovely
Definitely be coming back next year but for longer this time
Annette Barnwell-thornton
27 Jun 2026
5.0 ★
A lovely hotel with very good standards.
Rooms were clean, tidy and spacious.
All staff were friendly and willing to do anything for you.
Pool area is great.
Service in a hotel just how it should be.
Bus stop right outside. Great bus service on the island.
Definitely would return
S M
22 Jun 2026
4.0 ★
My Wife & I had a week in June 26 at The Norfolk Hotel & it was very pleasant from arrival & throughout. The staff are all friendly & helpful, the breakfast service was excelent as was the breakfast itself. The room was kept clean & stocked up & of a good size. Our only slight niggle was that the doors on the closers banged shut & too many of the residents were not reasonable enough to keep hold of them, some more modern closers would help to avoid this. Would we recommend yes we would, would we stay again yes we would.
Michael Ainsworth
14 Jun 2026
5.0 ★
The staff were brilliant. In particular those on reception.
It's always nice when those on reception take the time to have a chat.

The pool was shaded from the wind so was a sun trap.

Decor was dated however the price point is very reasonable, and we found the hotel to be very clean throughout.
Stuart Clark
2 May 2026
5.0 ★
My wife and I stayed here for two nights 24th=26th April 2026. The location is great, all within walking distance to the town centre with bars and eateries close by, and an approximate 10min walk to the beach.
The hotel was really welcoming and spacious with good facilities for guests. There is a large bar area, including a pool table. The dining area is separate with plenty of tables to suffice.
The outside space is really nice with a garden area that is divided from the pool area. The garden provides plenty of seating and tables and is nicely set up and comfortable. The pool is a nice size surrounded by sun loungers and includes table tennis. This would be perfect for young families and is a safe and secure setting.
Our room was a good size, although quite basic, it provided all the necessities that was needed, including a safe. The room was clean, well presented, and well maintained with daily housekeeping. The bed was comfortable, giving us a good nice sleep. The room was peaceful and we weren't disturbed by any unwanted noise.
The staff were great, really welcoming, courteous, and helpful in every aspect. This applies to reception, bar and dining, and housekeeping staff.
We were even allowed to leave our luggage in reception, once we had checked-out as our flight back to the UK wasn't until the evening.
We were really pleased with our stay at the Norfolk Hotel and would highly recommend this place to stay for a comfortable and relaxing addition to your holiday.
Thanks to all the staff for providing a pleasant and well run experience.
Dario Days
24 Mar 2026
1.0 ★
I don't mind outdated hotels but the biggest failing in this hotel, there is no sound proofing.

Older folks seem to love blasting their TV into the early hours of the morning preventing sleep to other paying guests.
Andrew Marriott
24 Mar 2026
5.0 ★
My wife and I have been staying at the Norfolk Hotel from 23rd August 2025 for a week. The hotel is lovely and so close to everything in St Helier. Our room was quite large with lovely bed Linen and so clean. It also had a large bathroom. The all the staff are so pleasant and helpful. The restaurant was great. The food was excellent, with different choices every day. Our waitress was so pleasant, helpful, and professional, her name was Anna and had dark hair.
There is a bus stop opposite the hotel and a Morrisons Daily store two minutes away.
Jules Greenwall
24 Mar 2026
4.0 ★
It's a pleasant enough hotel, very conveniently located for central St Helier.
The staff are very friendly and chatty, the rooms are clean but the fittings are dated; in particular there's a paucity of sockets in the rooms, particularly round the bed so charging devices overnight needs a long cable.
Jean Powell
24 Mar 2026
5.0 ★
Perfect location. The hotel was excellent-although a little dated, the rooms were spacious and very clean. Food was plentiful and delicious.
The staff were first class! Everyone was friendly and did everything they could to ensure the perfect holiday experience. Entertainment was also very good. We enjoyed it so much we have rebooked immediately on our return home. Can’t praise highly enough.Great hotel!!
Sue Bobby
14 Jun 2025
3.0 ★
Nice hotel but needs updating, staff friendly although when we arrived we were treated rather unjustly when we asked if we could get a tea or coffee, not exactly welcoming. Evening meal although adequate was disappointing as used tin vegetables, not very appealing.
Rooms were clean with lots of storage but check the net curtain out in room 202, it needs washing or changing. Restaurant staff excellent and very accommodating, Maria was especially along with Caleb very hard working.

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