The Monterey Hotel
St Saviour's Rd, Jersey JE2 7LA
Rating: 4.3 ★ (415 ratings)
Details
The Monterey Hotel, part of the Sure Hotel Collection by Best Western, offers a charming and relaxing island getaway on the edge of St Helier, Jersey. Known for its warm hospitality and high standard of comfort, this family-run hotel provides an excellent base for exploring the picturesque island. It is conveniently located directly on the island's bus route and is just a 15-minute walk from the bustling town centre, making it easy to access shops, bars, and restaurants.
Guests can enjoy a variety of top amenities, including two swimming pools: a luxurious indoor pool complex featuring a steam room, spa bath, and mini-gym, as well as a large outdoor swimming pool. The hotel also boasts complimentary Wi-Fi throughout and free on-site parking. Dining options include Gordini's Restaurant, which serves a full English buffet breakfast, a daily changing dinner menu of freshly prepared local produce, and a renowned Sunday carvery, alongside a comfortable open-plan bar area offering a relaxed all-day menu. Rooms are well-appointed with free Wi-Fi, Freeview TV, and tea/coffee making facilities, with superior rooms offering added luxuries like bathrobes, superior toiletries, mini-fridges, and sometimes even direct access to the pool or a terrace.
The Monterey Hotel is ideally suited for both leisure and business travellers, providing a high standard of service and comfort. Its family-friendly amenities, including available family rooms, make it a great choice for those travelling with children. Whether seeking a relaxing break, an active exploration of Jersey's attractions, or a comfortable stay while on business, this hotel offers a welcoming and well-equipped environment for all guests.
Location
Opening Hours
Monday: Open 24 hours | Tuesday: Open 24 hours | Wednesday: Open 24 hours | Thursday: Open 24 hours | Friday: Open 24 hours | Saturday: Open 24 hours | Sunday: Open 24 hours
Contact
+44 1534 724762 | https://www.morvanhotels.com/our-hotels/monterey-hotel
Comments
I was on a business trip and I had never been on one before but they all made me feel welcome. From the servers always checking in on me, the chefs making excellent food, to always having a lovely welcome from the reception team before and after work but also for the house keeping team for making such an effort keeping my room clean. Thank you all so much. I will definitely be back. Love from Nicola
Clean and tidy hotel and rooms,great food and menu options.
Only criticism was the lack of comfortable seating in the bar area.
The indoor pool area was very clean,sadly the steam room was not available.
The staff were extremely friendly and helpful and a great source of local information.
On the downside, there was the smell in the corridors of stale urine and reminded me of the smell in an unkempt residential care home, and the fact the room was actually quite damp which left the towels and my clothes smelling the same and wasn’t great if you have chest conditions. The interiors of the hotel and corridors look very dated.
Upon entering our room (superior room) it was spacious and very clean. The beds were nicely made, and the double bed was comfy. A helpful information booklet along with a guide to Jersey information booklet were also left in the room. Tea & coffee facilities were in our room which were replenished each day. A small fridge in the room was also helpful.
Little bottles of shampoo & shower gel in the bathroom which were also handy.
Buffet breakfast options available, serving traditional English or continental with our sons gluten intolerance taken very seriously by staff which was great. Food was lovely and staff couldnt do more to help.
Onsite free car park was also a good factor.
Hotel is conveniently located in St Helier so great for exploring!
A few bad points but nothing major.
We found the room to be very warm, a fan was provided but it wasn't the strongest, rooms would really benefit from air conditioning.
The hotel sits on quite a busy road and with the windows open it did get a little noisy, although appreciate the hotel cant do much about this.
The room decor is slightly dated, the drawer units were rather old and didnt open or close very easily. A plain biscuit coloured carpet would also help the aesthetics of the room.
The bunk bed mattresses were incredibly hard, I think sleeping on the floor would have been more comfy!