Radisson Blu Waterfront Hotel, Jersey
Rue de L'etau, St Helier, Jersey JE2 3WF
Rating: 4.3 ★ (1435 ratings)
Details
Nestled directly on the Elizabeth Marina, the Radisson Blu Waterfront Hotel, Jersey offers a superb setting with breathtaking views across St. Aubin's Bay, Elizabeth Castle, and the sparkling marina. This modern hotel provides a tranquil atmosphere, complemented by a pleasant lobby and a lively outdoor bar area. Its prime location places guests within a short 5 to 10-minute stroll of St. Helier's vibrant town center, where charming shops, cafes, bars, and restaurants await. Guests can easily explore local attractions such as the Jersey Museum, Maritime Museum, and the historic Elizabeth Castle, or enjoy the white sands of St. Helier Beach, just 350 meters away.
The hotel boasts a comprehensive range of amenities designed for comfort and convenience. Guests can enjoy an indoor pool, a health club equipped with a gym, sauna, and steam room, and pampering treatments at the on-site spa and beauty salon. Dining options include the Waterfront Restaurant and Bar, which serves contemporary regional and international cuisine, often with the option of al fresco dining on the terrace overlooking the bay. Complimentary Wi-Fi is available throughout, alongside a 24-hour business center, meeting rooms, and limited free parking. The hotel's 195 stylish rooms and suites feature contemporary decor and offer town or sea views. Each room is well-appointed with free Wi-Fi, flat-screen TVs (some with mirror casting), laptop-compatible safes, coffee and tea making facilities, Egyptian cotton sheets, and premium bedding. For an elevated experience, Premium Sea View rooms offer espresso machines, upgraded toiletries, bathrobes, and slippers, while Junior Suites provide additional space with a separate lounge and bedroom.
The Radisson Blu Waterfront Hotel, Jersey is an excellent choice for a diverse range of travelers. Its business-friendly facilities, including a 24-hour business center and meeting rooms, make it ideal for corporate guests, especially given its proximity to the financial district. Leisure travelers, including couples seeking a romantic escape with stunning views and spa facilities, will find it equally appealing. Families are also well catered for with family rooms and an indoor pool, while the hotel's accessible accommodation options further broaden its appeal. The consistently praised friendly and helpful staff contribute to a welcoming environment for all visitors.
Location
Contact
+44 1534 671100 | https://www.radissonhotels.com/en-us/hotels/radisson-blu-jersey?cid=a:se+b:gmb+c:emea+i:local+e:rdb+d:ukirwe+h:GBJERWTR
Comments
On arrival we were shocked to see the whole of the front building covered in scaffold and half the rear, with lots of banging and shouting from workers.
Arrived early and asked if could park the car, the lady said room was ready so we could check in. Check in was straight forwards and I was given a coupon for 2 free drinks for being a member.
The rooms are a little dated.
Kettle has no where safe to plug it in, it is placed on a shelf but with no plug socket, the socket nearest on the side the lead does not reach, so you are required to move the kettle on to a small ledge with a plug below not very safe.
The double bed was 2 singles zipped together, that is fine but to place 2 single duvets on a double bed is not acceptable and not very comfortable, I did mention this to reception who simply said they would make house keeping aware of my complaint.
The restaurant.
Food was very average but expensive, had a chicken burger that came with what looked like scraps of fatty chicken, I left it all.
Service was very poor, I had to make my way to the counter in order to pay the bill, no one was interested once you had paid.
So the service was zero and they have the cheek to add a service charge of 10% to your bill without asking.
I was also supposed to receive 10% of my food bill for my membership, this was not applied.
Our room was at the rear as we booked a sea view and paid extra for this option, BUT the outside bar was right under our window and the music was so load even with the window closed, it was like being at a holiday resort or a night club BOOM BOOM BOOM.
The rooms do not have a single USB charging point in them, this is an easy fix and cheap fix but not been added.
Shower was very good plenty of hot water and roomy.
This is the worst Raddison Blu I have stayed in for value for money, it just lacks the small touches and service from some departments.
The only good service was check in staff.
The entire hotel is rather in need of a makeover so presumably an internal renovation is next after the current external work.It is clearly starting to age. As a small but simple example, they could do with new drinking glasses in the restaurant - the current ones are really worn.
Otherwise it’s pretty standard Radisson stuff in terms of 1990’s design and atmosphere. Our room was adequate with a bath, good air conditioning and great free internet access, as with all Radisson’s. Our double bed was two singles joined together with two single duvets, an odd arrangement and not very comfortable.
The carpet is a bit scary if you suffer from vertigo - see my photograph!!
The main (only) restaurant is an exception, however. We had a couple of excellent dinners there and food quality and service from all the staff was super.
Breakfast was just standard format - £17 a head but nothing special other than to note that an omelette is an extra £10!!
Service in the restaurant and adjoining bar is excellent - it slows a bit during crowded times, obviously, but it’s always friendly and helpful.
One more thing - reception staff were really great and obliging - couldn’t miss saying that!
They have very much a mature clientele - most guests seem to be in their 60s or 70s which suited us down to the ground for the more peaceful ambience. It’s not really a young persons hotel though, it’s aimed at older people looking for a quiet break.
Would we stay again? Yes but after the makeover!!
Breakfast could have been better quality, especially the scrambled eggs which didn't look fresh. But there was a good selection of food overall.
Overall a nice stay and would stay here again! Note that at the time of stay there was scaffolding around the harbour-facing exterior, but this did not affect the experience in any way as the room provided faced towards the city.
I had great support and patience from Nollaig who helped me get the party together, and on the evening Eric stepped in with his warm welcome to make our night run smoothly. Behind the scenes in the kitchen, they provided a really tasty buffet.
We are very grateful to all at Raddisons