The Merton Hotel

Belvedere Hill, Jersey JE4 9PG

Rating: 4.5 ★ (1387 ratings)

Details

The Merton Hotel in Jersey offers a warm and inviting atmosphere, making it a popular choice for visitors to the Channel Islands. Situated on a quiet residential street in St. Helier, the hotel boasts an excellent location, just half a mile from the bustling town centre and a leisurely 10-minute walk through the picturesque Howard Davis Park to either the town or the beach. This prime position allows guests easy access to St. Helier's array of boutique shops, cafes, bars, restaurants, and cultural attractions, including the Jersey Museum and Maritime Museum. Additionally, the hotel is a short stroll from the Havre des Pas lido and approximately 5.5 miles from Jersey Airport, with free parking available for guests.

The hotel is renowned for its impressive range of amenities, with the highlight being the exclusive Aquadome, a vibrant subtropical leisure complex featuring slides, fountains, a lazy river, a heated outdoor pool, sauna, and steam room. For those seeking more active pursuits, there's also a FlowRider surf wave, a fitness centre, and a multi-sport ball court. Culinary experiences are diverse, with six distinct restaurants, cafes, and bars, including the Belvedere buffet restaurant, Bonetti's for Italian classics, and Jersey Joe's for American-style dining. Rooms are designed for comfort and convenience, equipped with satellite TV offering free family movies, complimentary Wi-Fi, tea and coffee making facilities, and ironing equipment. Family suites with separate bedrooms and rooms with bunk beds are also available, catering to larger groups.

The Merton Hotel is best suited for families, consistently praised as Jersey's leading family resort hotel due to its extensive facilities and entertainment tailored for all ages. Younger guests can enjoy a seasonal kids' club, a "Kids Zone" for ages 4-14, a crèche for infants, and a dedicated teenage program, alongside a lively game room. Evenings come alive with a full entertainment program, including live music, cabaret, and tribute acts, ensuring adults are also well catered for. The hotel's comprehensive offerings, from diverse dining to varied room configurations and an abundance of on-site activities, make it an ideal destination for families seeking a fun-filled and memorable holiday experience.

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Location

Opening Hours

Monday: Open 24 hours | Tuesday: Open 24 hours | Wednesday: Open 24 hours | Thursday: Open 24 hours | Friday: Open 24 hours | Saturday: Open 24 hours | Sunday: Open 24 hours

Contact

+44 1534 724231 | http://www.mertonhotel.com/

Comments

Pauline Bird
20 Sep 2026
5.0 ★
A working tour for me with 30 passengers. Rooms are modern and cleaned daily (our thanks to the lovely Bhim for looking after us) Breakfast and dinner are buffets with lots of choice, well presented and tasty.
The swimming pool caters for children and adults with a fun pool and a heated outdoor pool.
The entertainment has been excellent in the starlight bar, upstairs there is another bar and a lounge to relax in with piano playing of an evening.
Well worth doing an Island tour, St Helier town centre and museums are a short walk through the park. A little land train goes across the front to the next bay where there are harbour side bars and coffee shops.
x.alesha_official.x
7 Aug 2026
5.0 ★
Our room cleaner Shaun was absolutely brilliant. He was very polite and made sure our tea and coffee was always restocked. Whenever the room was cleaned he would always nicely fold our clothes that were left out and make the beds. The rooms are great quality and lovely to stay in. Wide variety of foods at the breakfast buffet to choose from. Both restaurants within the hotel have lovely food choices and great service. The outdoor and indoor pool are both great ways to spend time. Wide range of things on at the entertainment every night , something for everyone to enjoy. Would definitely stay again.
Harjit Lakhan
23 Jul 2026
5.0 ★
My wife said it was ten out of ten. Rooms were clean and cleaned every day. Service was perfect. Staff were always smiling, kind, friendly. Food was absolutely amazing and so much choice. Pool area was quite large, great for indoor fun and also outside as well Lane swimming. Grassy area and sunbeds were lovely. Big garden to sit and for kids to play. Good central location. We walked to the beach easily and even twenty minute walk to St Helier bus station or the other way to the botanical Gardens. Would definitely stay there again. And the gym was very clean and had enough machines to do most exercises.
Donna Carr
19 Jul 2026
5.0 ★
Absolutely fantastic hotel. We definitely picked the right one. Every member of staff were lovely, so helpful and friendly. The room was great, comfortable bed and plenty of space. Thank goodness it had a fantastic in as it was warm in the room. The cleaner was amazing, our room was spotless every day, I've forgotten his name but he always greated us every morning with a smile and such good manners. Bar staff, reception staff, entertainment staff were all great. The entertainment was amazing. We were in there one evening when the kids entertainment was on, how good is this team with the kids, they were fantastic. There was an interactive quiz each night followed by different entertainment. All the turns were amazing. The breakfast is buffet, absolutely fantastic. We cannot fault this hotel at all. Would highly recommend and will definitely be returning. Thank you Merton for an amazing holiday.
Jill Weatherley
6 Jun 2026
4.0 ★
A beautiful hotel. Impeccably clean and well maintained. Bigger than we thought when we booked but everything is still easily accessible. A little too far out of st hellier for us although the bus service on the island is excellent so used that a lot to get into st hellier. Breakfast was good and the restaurant staff were very friendly and attentive.
Imarnie Costello
2 Jun 2026
4.0 ★
Amazing entertainment and pool.Beautiful hotel staff was very friendly helpfully and gave great service all the kids zone entertainers were amazing and made our holiday so much fun and memorable. Food at the American diner was great and reasonably priced. only issues was not having a fridge in the room or air con (but was during a heatwave)
Thanks for having us
Alex Rigg
24 Mar 2026
5.0 ★
Second year staying here, another amazing holiday. Brilliant for our kids so much on offer for them. Entertainment was brilliant and the Pools are great. Surfing lesson was so much fun and the instructors are so helpful. Only down sides are the breakfast sausages have gone down in quality since last year and an air con option room would be nice although was OK with a fan. Gray in the Italian restaurant is a star so good with our kids!
D Bewell
24 Mar 2026
5.0 ★
We had a truly wonderful stay at this hotel and can’t recommend it highly enough, especially for families. From the moment we arrived, the staff were exceptional – warm, friendly, and incredibly helpful. They went above and beyond to make our stay comfortable, especially when one of our children became unwell during the trip. The care and kindness shown by the team made a difficult situation much easier, and we are so grateful for their support.

The hotel is very family-friendly, with great facilities for children. The pool area was a big hit with our little ones – clean, safe, and lots of fun. We also really enjoyed the evening entertainment, which was well-organised and had something for everyone.

There was a fantastic choice of food and restaurants, catering to a variety of tastes. The breakfast selection, in particular, was excellent – fresh, plentiful, and something new to try every morning. We never struggled to find something we all liked.

The staff throughout the hotel were knowledgeable and informative, always happy to answer questions or provide recommendations. Room service was another highlight – prompt, friendly, and efficient. Our room was maintained to a very high standard each day, which we really appreciated.

Although we spent much of our time exploring the beautiful island of Jersey, the hotel itself had plenty to offer, and we were never short of things to do on-site.

Overall, we had a brilliant experience and would definitely return. A huge thank you to the entire team for making our stay so enjoyable!
denise dillistone
24 Mar 2026
5.0 ★
Staff very helpful and friendly across all the hotel. Restaurant, Entertainment, Bar and Rooms,. Rooms clean and well looked after every day all our needs met. Swimming pool grate bonus was able to sit out in the sun on sun beds, big jacuzzi outside and lane swimming. Easy walk through park to town centre and bus station. Would definitely recommend and hope to return next year.
D H
24 Mar 2026
5.0 ★
This hotel is such a lovely place to stay. It is well located, has parking, bicycle parking, the aquadrome pool across the road too. Rooms are a lovely size with everything you need. We ate at the buffet restaurant which was lovely and breakfast is held here each morning too - its a real treat I promise you! Cereal, fruit, yoghurt, usual array of cooked breakfast items, pancakes, juices. You wont leave hungry.
It clearly knows what its doing and it therefore provides everything you need during your stay. I will definitely stay here again!
Julie
24 Mar 2026
5.0 ★
Beautiful hotel in an excellent location.
Stayed here for the Northern Soul Weekender and it didn't disappoint. It was all inclusive, the staff were incredible and would help in any way with smiles on their faces. They work so incredibly hard running this hotel. The selection of food catered for everyone and was absolutely gorgeous.
We had the best weekend and will definitely be returning.
If I had to find a fault then it would be my preference to the mattress in the bedroom where I found it to be too hard so I had to ask for extra duvets to place on top of the mattress to sleep on. Saying that my partner had no problem at all and slept like a very loud snoring baby.
I would highly recommend this hotel.

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